Robotic Process Automation (RPA) is an emerging form of business process automation technology based on the concept of software robots or artificial intelligence (AI) workers.

In traditional workflow automation tools, software developers use internal application programming interfaces (APIs) or specialized scripting languages to generate a set of operations to automate tasks and interface with back-end systems. In contrast, the RPA system develops a list of operations by observing that the user performs the task in the graphical user interface (GUI) of the application, and then performs automation by repeating these tasks directly in the GUI. This can reduce the barriers to using automation in the product, otherwise these products may not provide APIs for this purpose.

The RPA tool is technically similar to the graphical user interface test tool. These tools can also automate interactions with the GUI and are typically accomplished by repeating a set of presentations performed by the user. Unlike other systems, RPA tools include features that allow data to be processed in multiple applications or across multiple applications, such as receiving an email containing an invoice, extracting the data, and then entering it into the bookkeeping system. in.